You work directly with your team through voice, text, and video chat using Skype, perform demos with GoToMeeting, and easily manage your project(s) using Basecamp. Communication is key when working with virtual employees, so we maintain open lines of communication through which you can work directly with your dedicated remote professionals.
Pakistan does not observe Daylight Saving Time, so from November to March, when we move our clocks ahead an hour, our shift time changes to 6:30 a.m. – 3 p.m. CST. Our employees overseas get off work at 2 a.m. – this is when public transportation stops running so we cannot ask them to work an hour later unless it is absolutely necessary. Our clients of course do not have to get up earlier – the CSM will check attendance and make sure your team is on time and working on your tasks.
Your Allshore Technical Success Manager oversees work and working time visually, in-person; they are aware of where your remote professional is and what they are working on throughout each day.
Your U.S. based Client Success Manager monitors your team's working time and communication remotely on your behalf to ensure each day’s work is satisfactory and logged properly.
An Allshore Technical Success Manager has considerable experience and knowledge in their field and performs routine code reviews and offers technical guidance and solutions for you and your team. They are also available to assist in the creation of project estimates, scopes, and documentation.
The Allshore Client Success Manager provides proactive customer service and is your primary contact for client support. They are available to resolve any questions, issues, or concerns regarding our services. Their objective is to prevent problems from ever arising, but they are trained to handle them if they do.
Both managers are heavily involved and invested in Allshore’s relationship with you in order to ensure you are fully satisfied and your company’s standards, goals, and needs are met.
You are welcome to be involved in the recruitment process: you can review resumes or interview potential replacements that have been pre-screened by our team. Once you've hired a replacement, we will remain highly involved in the relationship to ensure the replacement is a good fit and that knowledge transfer occurs quickly and seamlessly. We will compensate the time your new team member takes to train and get up to speed on the project.
There are numerous advanced universities in Pakistan, many of which offer programs taught in English to prepare professionals to work with international companies.
We look first to any professionals we have on our "bench", who do not currently have a client, but if we don’t have the right person available, our recruitment team will begin searching our large networks to find your perfect fit. While this process is less immediate than pairing you with what we have available, in the long run taking the time to find the right fit pays off for everyone.
Allshore offers hourly rates for each individual team member, in which you are only billed for the hours they work. These hours are logged daily into an internal system on Basecamp and verified by your Client Success Manager. We use Freshbooks, an online-based invoicing system, to manage billing and send invoices, which are delivered via email to your accounts manager.
Allshore Global Resources
1818 W. Lindsey St, Suite C-100
Norman, OK 73069
Online payments can be made through Freshbooks with a PayPal account, or you may call your Client Success Manager to pay invoices with a credit card.
If you do have an issue with an invoice, we ask that you or your accounts manager refrain from paying this invoice until the issue has been discussed with and handled by our client support team; the invoice will be updated to reflect any compensations made.
The Alternative Outsourcing that Actually Works
Allshore was created to provide affordable staffing that safeguards clients from outsourcing's inherent flaws and greatly limits clients’ exposure to the common drawbacks that plague this otherwise wonderful resource. Our pledge is to provide clients with the perfect resource and a great experience.